Template · Operations
Inbox triage
Classify an incoming message, escalate the urgent ones, draft the reply.
Free plan, no card needed.
- 1ClassifyAI step
- 2Read the labelsAI step
- 3Urgent?Check
- 4Escalation noteAI step
- 5Draft the replyAI step
- 6Review the replyYour step
- 7Approved?Check
- 8PublishDelivers
Ask for changes at your step and it applies them, then delivers the revised version.
- 1ClassifyAI step
- 2Read the labelsAI step
- 3Urgent?Check
- 4Escalation noteAI step
- 5Draft the replyAI step
- 6Review the replyYour step
- 7Approved?Check
- 8PublishDelivers
Ask for changes at your step and it applies them, then delivers the revised version.
How it works
What it does
Paste in a customer message. It sorts it (question, complaint, sales or other), flags anything urgent with a note for your team, and drafts a reply in the right tone. You read the draft and approve or edit it before anything is sent. Your company name and signature are set once.
- Steps on its usual path
- 8
- Your sign-off
- Before it delivers
- Connects to
- Nothing to connect
- Credits a run
- about 4.4iIts steps cost 4.4 credits by the published step prices. A run that works longer than 5 minutes in all counts one credit a minute instead, and time waiting for you never counts.
Your part
What you give it
- Company
- Who the reply is from.
- Signature
- How replies are signed.
Good to know
Who uses it, and how it fits your week
- Who uses it
- Marketers at online shops, software companies, consultancies, manufacturers and healthcare teams.
- Where you approve
- In the app or in Telegram. The run waits for you, and waiting costs nothing.
See a workflow like it built step by step, with the file to import: Customer support replies.
Operations
More templates for operations
- Weekly report to Google DocsNeeds Google WorkspaceTurn the week's notes into a report and file it as a Google Doc.You approve it
- Meeting notes to actionsWorks out of the boxRaw notes in — decisions, owners, due dates and a follow-up note out.No sign-off
- Document reviewWorks out of the boxSummary, obligations and risk flags for a contract or report, then your review.You approve it
Start with Inbox triage.
Add it to a free workspace, give it your input, and watch the first run. Change any step, any time.
Free plan, no card needed.