Template · Operations

Inbox triage

Classify an incoming message, escalate the urgent ones, draft the reply.

Free plan, no card needed.

How it works

What it does

Paste in a customer message. It sorts it (question, complaint, sales or other), flags anything urgent with a note for your team, and drafts a reply in the right tone. You read the draft and approve or edit it before anything is sent. Your company name and signature are set once.

Steps on its usual path
8
Your sign-off
Before it delivers
Connects to
Nothing to connect
Credits a run
about 4.4i

Your part

What you give it

Company
Who the reply is from.
Signature
How replies are signed.

Good to know

Who uses it, and how it fits your week

Who uses it
Marketers at online shops, software companies, consultancies, manufacturers and healthcare teams.
Where you approve
In the app or in Telegram. The run waits for you, and waiting costs nothing.

See a workflow like it built step by step, with the file to import: Customer support replies.

Start with Inbox triage.

Add it to a free workspace, give it your input, and watch the first run. Change any step, any time.

Free plan, no card needed.